COVID-19 UPDATE



Latest Update: August 24th 2020

Epicurean Food and Wine Tours host food and wine day tour experiences to the Melbourne wine regions of the Yarra Valley and Mornington Peninsula.

We have temporarily suspended all tours. As a business located in Melbourne Metro and visiting wine regions also located in Melbourne Metro we are impacted by Victorian Government Stage 4 restrictions.

We anticipate, (but acknowledge that this may change) re-commencing touring on Saturday August 22nd to both the Yarra Valley and Mornington Peninsula.

Please be advised that we have implemented the changes to ensure the health and safety of our tour guides and guests. We are happy to detail this to you.

We can be contacted on +61 418 336 005

We are also happy to start the discussion on any tour or event you are looking to organise later in the year, when fingers crossed we will have Covid -19 well behind us.

Stay Safe and Healthy and we look forward to welcoming back into the wonderful world of food and wine soon.

 

Epicurean is attempting to be as flexible as possible in our booking terms so you book with confidence and certainty. This is to provide you with peace of mind in the event that your travel and touring in Melbourne and it’s surrounds is impacted due to Government imposed Coronavirus (COVID-19) restrictions. Please read our COVID-19 Booking terms and conditions below and if you have any questions please get in touch.

At the time of booking a valid credit card must be provided and a $50 per person deposit will be charged to secure your booking. However Epicurean will not process payment of the balance of your booking on your card until 7 days prior to the tour date.

If Victorian Government imposed restrictions prevent Epicurean from legally or safely proceeding with your booked tour date, Epicurean will contact you ASAP to advise and your balance owing will not be charged. Any amount already charged (including deposits) will be eligible for a full refund or you may elect to transfer your booking to a future date.

If Government imposed COVID-19 restrictions prevent you from travelling to the Melbourne area to participate in your booked tour, Epicurean will be happy to transfer your booking to a future date. Please note you MUST contact Epicurean as soon as the restrictions impacting your travel are announced to be eligible for this.

If you wish to cancel your tour booking (for whatever reason) you will be eligible for a refund in full provided your contact Epicurean in writing a minimum 8 days before the date of your booking.

If you wish to cancel your tour booking and provide less than 8 days written notice this will be treated as a ‘change of mind’ and falls into our General Cancellation policy.

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